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Frequently Asked Questions (FAQs)

 

General

Is there a minimum order amount?

There is a minimum order value of £500 but this can be made up across the range of both Little Tikes and MGA products.

 

Ordering

How do I place an order?

Browse our range of products, build your order in your basket and click checkout to complete your order.

How do I know you’ve received my order?

You will receive an order acknowledgment email after placing an order. Please check your email address is correct before finalising your order. Check your junk folder if you haven’t received this email.

What payment methods do you accept?

All orders will be placed ‘on account’ so no upfront payment is taken.

Can I cancel my order once it has been placed?

Please contact our customer services team who will be able to help with any queries about your order.

 

Delivery

What delivery charges apply to my order?

We offer free delivery on all orders over £500.

Can you deliver to a different address from the billing address?

We can deliver to any of the addresses linked to your customer account.

 

Support

I’ve received a damaged/incorrect product, what should I do?

Please contact our customer services team who will be able to help with any queries.

Can I return my order?

Please contact our customer services team who can discuss product returns with you.

I need help further help, who can I speak to?

Our customer services team are ready to help you with any questions and queries you have.